Stakeholders

Stakeholder Communication

STAKEHOLDERS	TOPICS	COMMUNICATION CHANNEL	COMMUNICATION FREQUENCY	2022 COMMUNICATION PERFORMANCE
Employee	Employee Human Rights Talent Recruitment, Cultivation and Retention Salary and Benefits	Mailbox complaint (hrm@anpec.com.tw) Education and Training Labor-Management Meeting Satisfaction Survey Performance Evaluation	Anytime Irregularly Quarterly Quarterly Semi-Annually	Complaint Cases in the Current Year : 0 cases 2,923 hours of Employee Training 4 Labor-Management Meetings 4 Satisfaction Surveys 2 Performance Evaluations
Customers	Innovative Technology Customer Service Brand Value Confidential Information Protection	Exclusive Sales Service Team Customer Complaint Handling Channel Customer Satisfaction Survey	Daily Daily Twice a Year	The customer satisfaction score is 78.1 points (It is below 80 points due to the impact of production capacity shortage and price influence under the epidemic)
Suppliers	Supply Chain Sustainability Management	Supplier Audit	Once a Year	11 Supplier Audit Questionnaires and all passed the evaluation
Shareholders/ Investors	Corporate Governance Regulatory Compliance Operation Performance New Technology Development Progress Share Price Performance Corporate ESG Implementation	Annual General Meeting of Shareholders Investor Conference Quarterly Financial Report and Annual Report Corporate Meeting Investor Line and Mailbox	Once a Year Irregularly Quarterly/Yearly On Legal Person Demand Anytime	1 Annual General Meeting of Shareholders 1 Invitation to Participate in Investor Conference 19 Major Announcement by MOPS Multiple Corporate Visits/Teleconferences
Government	Regulatory Compliance Corporate Governance Ethical Corporate Management and Business Ethics	MOPS Seminar Public Announcement	Anytime Irregularly	OTC-Listed Companies : Corporate Governance Evaluation Ranking Top 6~20%

Stakeholder Contact Window

STAKEHOLDERS	CONTACT	TELEPHONE	EMAIL & ADDRESS
Employee	Ms. Huang	+886-3-564-2000 ext.100	hrm@anpec.com.tw
Customers	Mr. Lai	+886-3-564-2000 ext.120	customer@anpec.com.tw
Suppliers	Mr. Kao	+886-3-564-2000 ext.130	supplier@anpec.com.tw
Investors	Ms. Lin	+886-3-564-2000 ext.150	investor@anpec.com.tw
Shareholder (Securities Agent)	MasterLink Securities Corporation	+886-2-2768-6668	B1., No.35, Ln. 11, Guangfu N. Rd., Taipei City http://www.masterlink.com.tw
Shareholder	Ms. Lin	+886-3-564-2000 ext.170	stockholder@anpec.com.tw

If you have any questions about sustainable operation, please contact us.

IR

E-mail : IR@anpec.com.tw
Tel : +886-3-564-2000
Address : No.6, Duxing 1st Rd., Hsinchu City 300096, Taiwan (R.O.C.)
Office hour : 8：30 AM ～ 5：30 PM

Securities Agent

MasterLink Securities Corporation (Securities Agent)
Tel : +886-2-2768-6668
Fax : +886-2-2768-8778
Address : B1, No. 35, Ln. 11, Guangfu N. Rd., Songshan Dist., Taipei City
Office hour : 8：30 AM ～ 4：30 PM
Website: http://www.masterlink.com.tw/

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